Privacy Policy

Lakes Garage Doors Limited (“We”, “Us”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the
basis on which any personal data we collect from you, or that you provide to us, will be processed
by us. Please read the following carefully to understand our views and practices regarding your
personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Lakes Garage
Doors Limited of Unit 5 Leachfield Industrial Estate, Green Lane West, Garstang, Lancs, PR3 1PR.

Our nominated representative for the purpose of the Act is Hayley Darnell.

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our
    site’s and (our site’s). We may also
    ask you for information when you report a problem with our site’s.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not
    have to respond to them.
  • Details of transactions you carry out through our site’s and of the fulfilment of your
  • Details of your visits to our site’s including, but not limited to, traffic data, location data,
    weblogs and other communication data, whether this is required for our own billing purposes or
    otherwise and the resources that you access.

We may collect information about your computer, including where available your IP address,
operating system and browser type, for system administration and to report aggregate information to
our advertisers. This is statistical data about our users’
browsing actions and patterns, and does not identify any individual.

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your
computer if you agree. These cookies allow us to distinguish you from other users of our website,
which helps us to provide you with a good experience when you browse our website and also allows us
to improve our site’s. The cookies we use are “analytical” cookies. They allow us to recognise and
count the number of visitors and to see how visitors move around the site when they are using it.
This helps us to improve the way our website works, for example by ensuring that users are finding
what they are looking for easily.

The data that we collect from you may be transferred to, and stored at, a destination outside the
European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who
work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the
fulfilment of your order, the processing of your payment details and the provision of support
services. By submitting your personal data, you agree to this transfer, storing or processing. We
will take all steps reasonably necessary to ensure that your data is treated securely and in
accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although
we will do our best to protect your personal data, we cannot guarantee the security of your data
transmitted to our site’s; any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try to prevent unauthorised

We use information held about you in the following ways:

  • To ensure that content from our site’s is presented in the most effective manner for you and for
    your computer.
  • To carry out our obligations arising from any contracts entered into between you and
  • To notify you about changes to our service.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your
    personal data to the prospective seller or buyer of such business or assets.
  • If Lakes Doors Limited or substantially all of its assets are acquired by a third party, in
    which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal
    obligation, or in order to enforce or apply our terms and conditions and other agreements; or to
    protect the rights, property, or safety of us, our customers, or others. This includes exchanging
    information with other companies and organisations for the purposes of fraud protection and credit
    risk reduction.

You have the right to ask us not to process your personal data for marketing purposes. We will
usually inform you (before collecting your data) if we intend to use your data for such purposes or
if we intend to disclose your information to any third party for such purposes. You can exercise
your right to prevent such processing us at

The Act gives you the right to access information held about you. Your right of access can be
exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our
costs in providing you with details of the information we hold about you.

Any changes we may make to our privacy policy in the future will be posted on this page and, where
appropriate, notified to you by e-mail.
Questions, comments and requests regarding this privacy policy are welcomed.